TecServ provides complete network management solutions including planning, implementation, deployment, support and maintenance. Our approach to network infrastructure takes into account all network segments including wide area networks (WANs), local area, networks (LANs), wireless networks (WLANs), and remote access. TecServ provides both logical and physical network diagrams for documentation along with details for services and functions of each network device.

Network Infrastructure Development

• Document, assess, and analyze current wide and local area network configuration
• Make recommendations for optimization and enhancements to current network environment
• Analyze WAN connectivity, Internet access, intranet development, and electronic file access
• Make recommendations to improve system reliability and performance and reduce cost
• Provide system administration training to ensure ease of retrieval and privacy of network data
• Assess and analyze options for remote connectivity to file servers and the Internet
• Support implementation of security mechanisms to ensure privacy and confidentiality of data
• Develop plans for individual and group network access privileges to ensure network security
• Analyze and assess voice communications configurations to improve service and reduce cost
• Develop corporate technology standards and software image for ease of installation support
• Establish a disaster recovery plan in the event of loss of data center due to natural distress
• Help Desk design, development and support

Network Support Services

• Provide configuration, installation, and maintenance support for Network Operating Systems, network hardware and software
• Support file server systems and network technology and monitor technology changes
• Perform network performance assessments on installed network technology
• Validate standard operating system security features for proper installation and operation
• Provide integration of new systems and technologies into the existing network environment
• Assess and analyze file server activity and make recommendations for improving performance
• Identify network design and configuration issues and suggest selected alternatives
• Establish protocols and procedures to perform server, system, and data backup and recovery
• Assess and analyze hardware failure procedures and make recommendations for improvements
• Provide training to support system administrators for optimal use of hardware and software
• Assess and recommend spare parts and upgrades to minimize downtime